This Privacy Policy describes the data protection practices of Voyant Digital Media Group, inc., Get Window Estimates and its affiliates ("GWE," "we," "us," or "our"). This Privacy Policy applies to information that we may collect and use about you when you access or use the Website or third party application which relates to the services provided to you (the "Services").
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES OR ACCESS THE WEBSITE.
Types of Information Collected
As our online presence continues to grow, we may collect information about you as a necessary means to effectuate the Services and/or market the Website in our discretion. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use the Services or the Website.
1. INFORMATION YOU PROVIDE TO US
We may collect a variety of information that you provide directly to us. For example, we may collect information from you through:
The Services you use or processing your orders
Requests or questions you submit to us via online forms, email, or otherwise
Any reviews that you submit about the services
Account registration and administration of your account
Requests for customer support and technical assistance
Information about you.
While parts of the Website or Services may not require you to provide any information that can directly identify you by name (for instance, if you choose to browse the website without registering), the specific types of information we collect may depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we currently collect directly from you in connection with providing the Services may include the following:
Email address and other identifiers, as well as, other personal information
Name, address, and relevant information, if you choose to provide it
Log-in credentials
Billing information
Information about purchases or other transactions with us, or relating to your personal property (i.e., information regarding your vehicle or car)
Information about your customer service interactions with us
Demographic information you choose to provide or may be accessed based on your use of our Website, including but not limited to, characteristics of protected classifications
User-generated content you provide to us, such as when you comment on content or provide information on the Services or respond to a survey request
Commercial information regarding purchasing or consuming histories or tendencies
Internet or other electronic network activity information
Professional, informational, educational, or other technical information
Social media information
Any other information you opt to directly provide to us in connection with your use of the Services
2. INFORMATION WE COLLECT THROUGH AUTOMATED MEANS
When you use our services, we collect and may disseminate to third parties certain information as described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf) may use a variety of technologies, including cookies and similar tools, to assist in collecting and disseminating this information.
Websites. When you use our website, we may collect and analyze information such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, date and time of use, content watched, total minutes watched, error logs, and other similar information about how you use the website.
Mobile Applications. When you use a certain mobile applications or software ("app"), we may automatically receive certain information about the mobile phone, tablet, or computer used to access the app, including device identifiers, IP address, operating system, version, Internet service provider, browser type, domain name and other similar information, whether and when you update the app, date and time of use, content watched, total minutes watched, error logs, and other similar information about how you use the app.
Location Information. When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and/or postal code associated with an IP address, city/state) from your computer or mobile device.
3. INFORMATION WE COLLECT FROM SOCIAL MEDIA AND OTHER CONTENT PLATFORMS
If you access the Services through a third-party connection or log-in (e.g., through a social network like Facebook or Twitter), you may allow us to have access to and store certain information from your social network profile. This can include your name, gender, profile picture, your "likes" and check-ins, and your list of friends, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services.
4. INFORMATION WE COLLECT FROM OTHERS
We may receive additional information such as demographic and statistical information internally or from third parties, such as business partners, marketers, researchers, analysts, and other parties that we may attribute to you based on your assignment to certain statistical groups. We may use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you and improve our products, analytics, and advertising.
How We May Use Your Information.
We, or our service providers, may use your information for various purposes depending on the types of information we have collected from and about you, in order to:
Complete a purchase or provide the Services you have requested, including invoicing and accounting
Respond to your request for information and provide you with more effective and efficient customer service
Provide you with updates and information about classes in which you have enrolled
Contact you by email, postal mail, or phone regarding GWE and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you
Customize the advertising and content you see on the ServicesHelp us better understand your interests and needs, and improve the Services, including through research and reports, and test and create new products, features, and services
Secure our websites and applications, and resolve app crashes and other issues being reported
Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others
Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
Aggregate/Anonymous Data. We may aggregate and/or anonymize any information collected through the Services so that such information can no longer be linked to you or your device. We may use such information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.
Cookies and Similar Technologies.
To collect the information in the "Information We Collect Through Automated Means" section above, we and our Service Providers may use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We may use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Cookies are small text files that are placed on your computer or mobile device when you visit a site that enable us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
As we adopt additional technologies, we may also gather information through other methods. Please note that you can change your settings to notify you when a cookie is being set or updated or to block cookies altogether. Please consult the "Help" section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including flash cookies and local storage objects, with the Flash management tools available at Adobe's website. Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.
5. ONLINE ANALYTICS AND ADVERTISING/MARKETING
Analytics. We may use third-party web analytics services (such as those of Google Analytics or Facebook's Audience Building) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on.
If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
Online Advertising. The Services may integrate third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your age and gender, your searches, demographic data, user-generated content, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests.
Third parties may also place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about you as discussed above. These third parties (e.g., ad networks and ad servers such as Google Analytics, DoubleClick and others) may also serve tailored ads to you as you use the Internet and Internet-connected applications, and access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Services to assist in this activity.
We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your device you use to access the Services by such non-affiliated third parties. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the
Network Advertising Initiative's Consumer Opt-Out link, the
Digital Advertising Alliance's Consumer Opt-Out link, or
Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the
Google Ads Settings page. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.
Please note that if you exercise the choices above, you may still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.
6. NOTICE CONCERNING DO NOT TRACK
Do Not Track ("
DNT") is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.
How We May Share and Disclose your Information. GWE may share your information in the following ways:
Affiliates and Subsidiaries. We may share information we collect to affiliates or within our family of companies or service providers to deliver products and additional services to you, ensure a consistent level of service, and enhance our products, the Services, and your customer experience.
Service Providers. We may provide access to, sell or share your information with select third parties who may perform the Services on your behalf or on behalf of GWE, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.
Protection of GWE and Others. By using the Services, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order); (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to and/or evaluate your requests for customer service; and/or (e) protect the rights, property or personal safety of GWE, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.
Business Transfers. As we continue to develop our business, we may buy, merge, or partner or contract with other companies. In such transactions (including in contemplation of such transactions), user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.
Public Forums. Certain features of our Services may make it possible for you to share comments publicly with other users. Any information that you submit through such features is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features at your own risk.
Aggregate/Anonymous Information. From time to time, we may share Aggregate/Anonymous Information about use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.
7. RETENTION OF INFORMATION.
We may keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
How We Protect Your Information. GWE takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to GWE via the Internet.
Third Party Links and Features. The Services for GWE contain links to third-party websites such as social media sites, and also contain third-party plug-ins (such as the Facebook "like" button and Twitter "follow" button). If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information may be subject to the privacy policies of the third party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.
Children's Privacy
The Services are intended for general audiences that are 18 or over, and not for children under the age of 13. If we become aware that we have inadvertently collected "personal information" (as defined by the United States Children's Online Privacy Protection Act) from children under the age of 13 without valid parental consent, we will take reasonable steps to delete it as soon as possible. We do not knowingly process data of or solicit or market to EU residents of any kind as the Services are exclusively offered for residents of the United States of America. If we become aware that we have collected data from an EU resident, we will take reasonable steps to delete it as soon as possible. We also comply with other restrictions relating to age or otherwise, in accordance with applicable local laws.
Data Subject Rights and Choices
Depending on your jurisdiction of residence, you may have certain rights with respect to your information as further described in this section.
1. YOUR LEGAL RIGHTS IF YOU WOULD LIKE TO OPT OUT OF SHARING YOUR PERSONAL INFORMATION, YOU MAY DO SO BY E-MAILINGcontact@getwindow-estimates.comWITH THE SUBJECT LINE - "OPT OUT OF SHARING PERSONAL INFORMATION."
If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the "Contact Information" section below at any time. Your local laws may permit you to request that we:
provide access to and/or a copy of certain information we hold about you
prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling)
update information which is out of date or incorrect
delete certain information which we are holding about you
restrict the way that we process and disclose certain of your information
transfer your information to a third party provider of services
revoke your consent for the processing of your information
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.
2. MARKETING COMMUNICATIONS AND SHARING
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you, or important notifications regarding Service(s) in which you are enrolled.
Legal Bases for Use of Your Information. The legal bases for using your information as set out in this Privacy Policy are as follows:
Where use of your information is necessary to perform our obligations under a contract with you (for example, to comply with: the terms of service of our websites which you accept by browsing the websites and/or registering; and/or our contract to provide our Services to you);
Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our services; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing services);
Where we are required to process information in accordance with an EU Member State legal obligation; or
Where we have your consent, in accordance with applicable law.
International Transfer and Privacy Shield. The information discussed in this Policy is processed in the United States by GWE.
GWE is committed to resolve complaints about your privacy and our collection or use of your personal data. Inquiries or complaints regarding this privacy policy should first contact GWE at contact@getwindow-estimates.com.
If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction and you are OTHERWISE NOT AUTHORIZED TO USE THE SERVICES as GWE is intended for exclusively residents of the United States of America.
Changes to our Privacy Policy. We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. We will make the revised Privacy Policy accessible through the services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the "Last Updated" tag included at the beginning of the Agreement. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy and the Agreement.
Contact Information. Please feel free to contact Voyant DMG if you have any questions about GWE or the information practices at contact@getwindow-estimates.com.